Hello Work for Foreigners: The Four Free Centres With Interpreters

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Addresses, phone numbers, opening hours and interpreter languages were checked against the Ministry of Health, Labour and Welfare and each centre’s own pages on 10 September 2026. They change. Call or check the site before you go.

In short

  • There are only four Employment Service Centers for Foreigners in Japan – Tokyo, Nagoya, Osaka and Fukuoka.
  • Interpreters are free. Nagoya has 10 languages, including Nepali, Burmese and Thai. Osaka has 7. The list differs by centre.
  • Tokyo is for full-time employment. Its own English page says part-time work is not covered.
  • Bring your residence card and your Hello Work registration slip. Bring your passport too if your status is Designated Activities.
  • Not near one? That is fine. Ordinary Hello Work offices with interpreters exist in 32 prefectures (MHLW list, August 2026).
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What changes: you know where the free interpreters are – and you never sit through a job consultation in Japanese alone.

Illustration of a conversation. Left: "Do I have to pay for an interpreter?" Right: "No, interpreters are free"

Most people start a job search on a jobs website. Far fewer know that Japan runs a free public employment office built for foreign residents, with interpreters on site. Your Japanese friends will not mention it. The rule does not apply to them, so they have never had to learn it.

What is an Employment Service Center for Foreigners?

It is a Hello Work office specialising in foreign job seekers. Hello Work is Japan’s public employment service, run by the Ministry of Health, Labour and Welfare. The centres give job counselling, introduce you to employers, and help with your Japanese resume. All of it is free.

Two things make them different from an ordinary Hello Work: they serve foreign residents only, and they keep interpreters on site. The staff also understand status of residence, which is not true everywhere.

There are only four Employment Service Centers for Foreigners: Tokyo 03-5361-8722 (with a second window in Shinjuku), Nagoya 052-855-3770, Osaka 06-7709-9465, and Fukuoka. If none is near, go to a Hello Work office with interpreters, found in 32 prefectures

Where are they?

Tokyo, Nagoya, Osaka and Fukuoka. That is the whole list. No other prefecture has one, so the first thing to check is whether one is within reach of where you live.

  • Tokyo: 13F Yotsuya Tower, CO-MO-RE Yotsuya, 1-6-1 Yotsuya, Shinjuku-ku (inside the Foreign Residents Support Center, FRESC) / 03-5361-8722 / 1 minute from Yotsuya Station
  • Nagoya: 8F Yamaichi Building, 2-14-25 Nishiki, Naka-ku / 052-855-3770 / 2 minutes from Fushimi subway station
  • Osaka: 16F Hankyu Grand Building, 8-47 Kakuda-cho, Kita-ku / 06-7709-9465 / 5 minutes from Osaka or Umeda Station
  • Fukuoka: 2-11-1 Hakata-eki Higashi, Hakata-ku, Fukuoka Joint Government Building

Osaka opens Monday to Friday, 10:00 to 18:00. Nagoya opens weekdays 8:30 to 17:15. Both close on weekends, public holidays and over the new year. We could not find published opening hours for Tokyo or Fukuoka, so call them.

Are the interpreters really free?

Yes. But the languages, the days and the hours are different at each centre. Turn up on the wrong day and there is nobody to interpret for you.

Table of interpreter languages. Nagoya has 10: English, Chinese, Portuguese, Spanish, Vietnamese, Nepali, Ukrainian, Thai, Indonesian and Burmese. Osaka: English, Chinese and Portuguese Monday to Friday, Spanish Tuesday and Thursday, Vietnamese Wednesday and Friday, Nepali Wednesday and Thursday, Ukrainian Monday 14:00 to 18:00; others 13:00 to 18:00. For Tokyo and Fukuoka, call and ask

Nagoya lists ten languages – English, Chinese, Portuguese, Spanish, Vietnamese, Ukrainian, Nepali, Thai, Indonesian and Burmese. Very few public windows in Japan go as far as Nepali and Burmese.

Osaka lists seven, with fixed days. English, Chinese and Portuguese run Monday to Friday. Spanish is on Tuesday and Thursday. Vietnamese is on Wednesday and Friday. Nepali is on Wednesday and Thursday. All of these run 13:00-18:00. Ukrainian is the exception: Monday only, 14:00-18:00. Plan your visit around your language’s day.

Both centres add that interpreters are sometimes away on assignment. If you are travelling any distance, phone the day before.

Who is allowed to use them?

This is the part people get wrong. The Tokyo centre’s own English page states who it serves:

  • Student – but for full-time employment. It says explicitly: not part-time.
  • Engineer / Specialist in Humanities / International Services
  • Instructor
  • Skilled Labor

In other words it is built for holders of specialist and technical status, and for students about to start a career. If you are a student looking for part-time work, the Tokyo centre is not the right door.

There is also a second window in Shinjuku: the Shinjuku Foreigners’ Employment Assistance and Guidance Center (03-3204-8609). The Tokyo Labour Bureau explains the split. The Tokyo Employment Service Center for Foreigners serves students and people job-hunting on a specialist or technical status. The Shinjuku center serves students who want part-time work. It also serves people whose status has no work restrictions, such as spouses of Japanese nationals, long-term residents and permanent residents. If you are unsure, describe what you need on the phone and ask.

Decision tree for the two Tokyo windows. Full-time job hunting or a specialist status: the Tokyo Employment Service Center in Yotsuya. Part-time work as a student, or a status with no work limits: the Shinjuku center, 03-3204-8609. The Tokyo center does not cover part-time work. Unsure? Phone and ask

What should you bring?

Nagoya publishes a list. The other centres are likely to want the same, but Nagoya is the one that spells it out.

  • Your residence card
  • Your passport – if your status of residence is Designated Activities
  • Your Hello Work registration slip – the paper you receive when you register as a job seeker. If this is your first visit, you can register on the spot.

You can also search and apply through Hello Work Internet Service. That site is in Japanese only.

What if you do not live near one of the four?

Many ordinary Hello Work offices also have interpreters. The ministry publishes a list of Hello Work offices with foreign-language assistance, and there are far more of those than there are centres.

The Osaka centre also runs a LINE account for students (ID: all0249s), and some centres offer online counselling. The Osaka and Nagoya centres also run unpaid internships of five days or more for university and graduate students. One phone call is often enough to find out which door is yours.

Is this better than a private recruitment site?

It is not either-or. In the ministry’s own survey, the most common way foreign residents found their job was through friends and acquaintances, at 37.8%, with job advertisements at 19.1%. The public employment service is only part of the picture.

Bar chart of how foreign residents found their job: friends and acquaintances 37.8%, job advertisements 19.1%. Hello Work is only part of the picture; use the free windows first

The reason to start here anyway is simple: it costs nothing, an interpreter comes with it, and the staff understand status of residence. Use the free window fully before you pay anyone.

When should you stop coming here?

If two or three visits produce only jobs that do not match your status of residence, this is not your channel. A centre can only introduce the vacancies it holds, and hiring is concentrated in particular regions. Use your school’s careers office and private services alongside it.

Where the centres are genuinely strong is anything that touches your visa. If you are planning the change from a student to a work status, there are not many places where you can discuss the job and the status in the same conversation.

Frequently asked questions

Q. Does it cost anything?

No. Counselling, job introductions and interpreting are all free. These are public offices run by the Ministry of Health, Labour and Welfare.

Q. Do I need an appointment?

We could not find a statement that booking is required. However, the centres say interpreters are sometimes away, so if you need your language, call ahead.

Q. Can I go if I do not speak Japanese?

Yes – that is what the interpreters are for. Nagoya lists 10 languages and Osaka 7, on fixed days. Tokyo and Fukuoka do not publish a list, so call and ask.

Q. Can a student use it to find part-time work?

Not at the Tokyo centre. Its English page says the service is for students seeking full-time employment, not part-time. In Tokyo, students looking for part-time work are served by the Shinjuku Foreigners’ Employment Assistance and Guidance Center. An ordinary Hello Work or a jobs site also works. Keep to the 28-hour weekly limit.

Q. Are there really only four?

Four carry that name – Tokyo, Nagoya, Osaka and Fukuoka. But ordinary Hello Work offices with interpreters exist across the country, and the ministry publishes the list.

Q. Can they help with my visa application?

They will discuss employment questions that involve your status of residence. Only a registered lawyer or administrative scrivener may file an application on your behalf, and the centres do not do that.

Summary

An Employment Service Center for Foreigners is a Hello Work office for foreign job seekers, with interpreters on site. There are four – Tokyo, Nagoya, Osaka, Fukuoka – and everything they do is free.

Check three things before you go. Whether your status of residence is covered (Tokyo is for full-time employment, not part-time); whether your language is available on that day (Nagoya 10, Osaka 7, Tokyo and Fukuoka unpublished); and what to bring (residence card, Hello Work slip, plus passport for Designated Activities).

If none of the four is near you, ordinary Hello Work offices with interpreters exist in 32 prefectures (MHLW list of Hello Work offices with interpreters, in Japanese). Use the free window before you consider a paid one.

Sources (official): MHLW, employment support for foreign nationals / Tokyo Employment Service Center for Foreigners / Nagoya / Osaka / Fukuoka / Tokyo centre English page (who it serves) / Tokyo Labour Bureau: guide to the foreigner centres (Japanese) / MHLW: Hello Work offices with interpreters, August 2026 (Japanese) / Hello Work Internet Service job search (Japanese) (all checked 26 September 2026)

WHO WROTE THIS

mori — illustrated avatar, a terakoya teacher

mori

Japanese. I read the ministries’ own notices, orders and Q&As in the original, and I start from what my Nepalese and Sri Lankan friends in Japan actually ran into. I do not write about what I have not checked or been told.

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